FAQs and Tech Support

IC Biomedical cryogenic storage products- FAQs

Tech Support

It's the most improtant for Viogene to provide satisfactory service to our every customer, in order to guarantee the best quality of our products, we value our customers' comments and suggestions on our service; the performance; new applications; and techniques of our products. If there is any question or comment concerning the use of our products, please do not hesitate to contact our Technical Service Department by email to service@viogene.com or contact your local sales representatives.

Our experienced staffs and researchers are pleased to provide you with any technical help and advices. If you have problems on encounter any unexpected results with our products, please contact our Technical Service Department for technical advices, If our product fails your research, or to perform improperly that does not due to incorrect handling, please contact us or your local sales representatives for assistance without hesitation.