Contact and Ordering Information

Ordering

For International customers, Please contact the Viogene Distributor within your country. If your country does not have an authorized distributor, contact us with your question to place order
1. Your name, telephone number, and e-mail address;
2. Purchase order number;
3. Name, telephone number, and e-mail address of the person using the product;
4. Shipping address;
5. Bill address; and,
6. Catalog number, name, size and quantity of each item ordered.

EXW Shipping terms for Qualified Orders
Viogene's standard shipping conditions

Quality Guranteed
We stand behind our products. If you're not satisfied that our products are of the highest quality available, we will replace your product or refund your money back.

Pricing and Terms

Prices are subject to change without notice. Please confirm current pricing at the time for your order. Payment must be in U.S. dollars. Terms are net 30 days. Thereafter, a carrying change of 1.5% per month will be added to the unpaid balance.

Shipping condition
Most Viogene products are shipped at Room Temperature (20~25°C).

 

Environmentally Conscious Packaging
Few Viogene products are shipped on reusable frozen gel packs in the smallest polystyrene foam container possible. Polystyrene can be recycled. For more information on our packaging, please contact Viogene.

For More Information of Product & Place an Order
Through email:

intl@viogene.com.tw

order@viogene.com.tw

For Technical Support

Through email:

service@viogene.com.tw